Privacy Policy

As professionals engaged in the provision of legal services to clients, Tracer Investigations, (Tracer) is committed to protecting the privacy of confidential and “Personal Information” (information that directly or indirectly identifies individuals who may be clients, staff, agents, lawyers, or others inside or outside Tracer). It has always been and remains the policy of Tracer to comply with the rules of professional conduct, which impose a duty to preserve and protect confidential client information, as well as other laws governing the privacy of such Personal Information.

This Privacy Policy (the “Policy”) is based on the privacy and data protection principles common to the states in which we operate. This Policy applies to information collected online from users of this website and use of Internet Services (as defined below). Tracer applies this Policy in light of our overarching obligations to comply with law, to preserve client confidentiality, and to represent our clients as effectively as possible within the bounds of the law. In this Policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your Personal Information.

This Policy is also specifically addressed to parties outside Tracer who provide Personal Information to Tracer or who visit or use the Tracer website, our extranets, our social media sites, as well as email and/or text messages (collectively, the “Internet Services”) that we send to you that contain a link to this Policy. This Policy also describes how Tracer collects, processes, and discloses Personal Information in connection with the provision of legal services and the Internet Services.

Are you required to provide your personal data?

You do not have to give us any personal data in order to use our website, and in most instances, you will provide us with your personal data voluntarily. However, there are circumstances in which we may not be able to assist you, or an organization with which you are associated, unless you provide us with your personal data. We will inform you or your organization if that is the case.

What Personal Information is collected through this website and how is it used?

Tracer collects Personal Information in the course of providing legal services to clients and as provided by visitors to its website or users of Internet Services. Tracer may also automatically collect information that may contain Personal Information as described below in the Cookie Policy.

We collect information about our users in three ways: directly from the user, from our Web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We do not share any of the information you provide with others, unless we say so in this Policy, or when we believe in good faith that the law requires it.

The Tracer may use the Personal Information where it is in our legitimate interest to do so for the following purposes:

  • to contact you and respond to your requests and inquiries;
  • to personalize your visit and use of our Internet Services and to assist you while you use those services;
  • to carry out, monitor, and analyze our business or website operations;
  • to provide you with legal services, if you are, or become, a client of Tracer, and otherwise deal with you, and administer the matters you instruct us on;
  • to contact you via email, text message, or telephone call (unless you tell us that you prefer us not to and/or opt out of the email or text messages as described below);
  • to enter into or carry out contracts of various kinds; and
  • to comply with applicable laws, regulations, guidance, or professional obligations that we may be subject to, including anti-money laundering requirements. Where Personal Information is necessary for Tracer to carry out its anti-money laundering checks failure to provide such information may result in Tracer not being able to provide the representation.

User-Supplied Information

If you fill out the “contact” form on this website, we will ask you to provide some Personal Information (such as e-mail address, name, phone number, and state). By providing Personal Information to us, you are consenting to and expressly authorizing our collection of Personal Information such as the following, and from certain sources including, but not limited to, the following:

  • Information we receive from and/or about you, such as your name, aka(s), address, telephone number, email, and including, without limitation, other information that you provide to us online, via email, via text message, over the phone, or in documents and otherwise.
  • If you connect to us from a social network, such as LinkedIn or Facebook, we will collect Personal Information from the social network in accordance with your privacy settings on that social network. The connected social network may provide us with information such as your name, profile picture, network, gender, username, use ID, age or age range, language, country, friends list, follower list, and any other information you have agreed it can share or that the social network provides to us.
  • Information collected from publicly available sources or data sites for client due diligence purposes.
  • Identification information from you or from your organization or other third parties for compliance with our legal and professional duties.
  • Payment data, such as data necessary for processing payments and fraud prevention, and other related billing information.
  • Other personal data regarding your preferences, opinions, and comments where it is relevant to our services.
  • Information regarding the issue or matter in respect of which we have been engaged to provide legal services, which may contain Personal Information about you. In the course of our client services, we may represent you and/or your organization in legal matters that require us to collect and use special category Personal Information relating to you.

Please do not submit any confidential, proprietary, or sensitive personally identifiable information (e.g. Social Security Number; date of birth; driver’s license number; credit card; bank account; or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission. Such Sensitive Information may be required to be submitted at such other time you become a client. The Sensitive Information shall be collected through our reasonable and appropriate procedural safeguards as defined below.

We only require that you provide an e-mail address on the contact form. If you elect to receive text messages from Tracer, you may be asked to provide information to allow you to participate in the text messages. Below are examples of messages you will receive from Tracer if electing to use the text message option. By completing a contact form, intake sheet, or otherwise provide a phone number and elect to text Tracer, you consent to Tracer sending you text messages now and in the future, unless otherwise opted-out.

Tracer Investigations: Thank you [YOUR NAME] for enrolling in text msgs. Terms at [POLICY LINK]. Reply STOP to cancel, HELP for help. Msg & data rates may apply.

Welcome to Tracer Investigations Text Alerts. By agreeing to receive text msgs, you are accepting the privacy risks. Reply STOP to end all texts.

By providing Personal Information to us, you are consenting to, and expressly authorizing, us to use your Personal Information. Personal Information that you provide to us through the contact form, email, or text message will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out as described below.

Confidentiality, Security, and Retention of Personal Information

Consistent with our professional obligations, it has always been the policy of Tracer to exercise the utmost discretion regarding the information our clients entrust to us.

We maintain reasonable and appropriate, albeit not infallible, physical, electronic, and procedural safeguards intended to maintain the confidentiality of Personal Information, including that provided by a visitor to this website and provided while using other Internet Services. We do not guarantee that our safeguards will always work.

We may retain information provided by you, including Personal Information, for as long as necessary to comply with our legal obligations, or to achieve for the purposes for which the information was originally collected and for the purposes described in this Policy. If you wish to obtain more details on our information practices, please refer to the “Contact Us” section of our website.

Web Server Logs

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the town/city, county/state, and country from which you access our website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived at our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

Cookies

A cookie is a text file sent by a web server and placed on your computer by your web browser. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. Cookies are often used in conjunction with other Internet technologies, such as web beacons, to understand behavior on the Internet.

Tracer’s Internet Services use cookies, specifically for cybersecurity purposes. Tracer’s Internet Services also use cookies in order to offer and provide a customized and personal service. Tracer uses cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you, so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

None of these cookies are strictly necessary to access our Internet Services.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you do not accept cookies. For more information about using browsers to manage cookies, please see All About Cookies. You can also refuse to accept Flash cookies from this website using Adobe’s Flash management tools. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

Although Tracer uses the services of third parties in connection with these cookies, we do not allow the third-party service provider to use Personal Information about the users of our Internet Services.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

Disclosure and Transfer of Personal Information

Tracer does not disclose any Personal Information to unrelated parties outside of Tracer except in limited circumstances. Such circumstances include disclosures to our agents or data processors or other contractors acting on our behalf and at our direction, subject to appropriate confidentiality, privacy, and information security commitments provided by the receiving party, or where we believe it necessary to provide a service which you have requested, or as permitted or required by law, or as otherwise authorized or directed by you. Consistent with our professional obligations, we may provide Personal Information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of our legal defenses or for our compliance matters.

Who has access to the information?

Tracer will not sell, rent, or lease mailing lists or other user data to others, and we will not make your Personal Information available to any unaffiliated parties, except as follows:

  • to agents, website vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;
  • if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
  • as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

Third-party Services

Tracer may use services hosted by third parties, including Adobe Site Catalyst, to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

In addition, Tracer may use services provided by third parties to display relevant content, products, services, and advertising to you. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet. They may then use that information to provide measurement services so we can understand your interests and retarget advertisements based on your previous visits to this website. Please keep in mind that we do not share your Personal Information with any third-party advertiser, ad server, or ad network.

You may be able to opt-out of the collection and use of information for ad targeting by some third parties by visiting www.aboutads.info/choices. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising. Please see “Cookies” in the section above for more information on how you can control the use of cookies on your computer.

Children

In order to respect the privacy of minors, Tracer does not knowingly collect, maintain, or process Personal Information submitted online via our Internet Services by anyone under the age of 18. To the extent Tracer collects Personal Information on minors in the context of one of the purposes mentioned in this Policy, Tracer will only do so with the appropriate consent or as otherwise permitted under applicable laws.

Marketing

Tracer will only provide you with marketing-related information after you have, where legally required to do so, opted-in to receive those communications. If you have not opted-in to our providing you with information promoting our business, we will use your Personal Information for our legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms (e.g., if you are a client for news and updates on legal matters). We will give you the opportunity to opt out at any time.

Processing of Personal Information

If you object to the processing of your Personal Information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above (see “What Personal Information is collected through this website and how is it used?” above) or that you may not be able to make use of the services offered by Tracer. Please note that even after you have chosen to withdraw your consent, we may be able to continue to process your Personal Information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations. If you have provided your consent and wish to withdraw your consent, please follow the opt-out links on any marketing message sent to you or contact Tracer.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims. Withdrawal of consent to receive marketing communications will not affect the processing of Personal Information for the provision of our legal services.

We must ensure that your Personal Information is accurate and up to date, where relevant. Therefore, please advise us of any changes to your information by emailing us.

The Internet

This website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any Personal Information.

California Do Not Track

Under California Civil Code Section 1798.100 (California Consumer Privacy Act), California residents may have certain data protection rights regarding their Personal Information. These rights which may be subject to limitations and/or restrictions include: (i) the right to disclosure, deletion, access, and nondiscrimination; and (ii) the right to opt out of having your Personal Information shared or sold. Tracer does not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent. To exercise your rights under the California Consumer Privacy Act, please send us your request using the “Contact Us” section below.

The following are categories of Personal Information defined under the Act we may collect, receive, or maintain in the course of administering firm business or receive from a client in the course of providing legal services: Identifiers, Personal Information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), Protected classification characteristics under California or federal law, Commercial information, Biometric information, Internet or other electronic network activity, Geolocation data, Sensory data, Professional or employment-related information, Non-public education information, and inferences drawn from other Personal Information.

Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using web server logs, cookies, and similar technologies. Information collected in web server logs helps us analyze website usage and improve the user’s experience. Cookies allow us to offer you a customized experience and present relevant advertising to you.

Nevada Do not Call

We are providing you this notice pursuant to state law. You may be placed on our internal “do not call” list by contacting us. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St. – Suite 3900, Las Vegas, NV 89101; 702‐486‐3132 – [email protected].

Nevada Notice Regarding Right to Opt-Out

It is important for you to understand that you have the right to affirmatively opt-out of your authorization of the Company’s sharing of your Personal Information to non-affiliated third parties for their use in offering you other services that may be of interest to you.

However, you are not permitted to opt-out from our making use of or sharing your Information in the following circumstances:

  • Information-sharing that is necessary for processing or administering a financial transaction requested or authorized by you;
  • Information-sharing with service providers that perform business operations for us, and companies that act on our behalf to market our Services;
  • Information-sharing with your servicers and other entities and individuals specifically necessary to effect, administer and perform our Services and your transactions with us, including but not limited to creditors and/or potential creditors to whom you may or may not be indebted;
  • Information disclosures for purposes of preventing fraud, responding to judicial process or a subpoena, or complying with federal, state, or local laws; and
  • Information-sharing and/or transfer in the event we sell or transfer your matter/account or our business assets to another person or entity.

Please note that your election to opt-out will not be effective until you affirmatively advise us that you wish to opt-out by contacting us.

How is Personal Information protected?

We take certain appropriate security measures to help protect your Personal Information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

How can I correct, amend, or delete my Personal Information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form, or mailing address on our website at any time to:

  • see what data we have about you, if any;
  • change/correct any data we have about you;
  • ask us to delete any data we have about you; and/or
  • opt out of future communications from us.

If you have any additional questions or concerns about this Policy, please contact us via the phone number, contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the Policy changes here.

Notice Regarding Your Right to Opt-Out

It is important for you to understand that you have the right to affirmatively opt-out of your authorization of any form of communication from our office. Please note that your election to opt-out will not be effective until you affirmatively advise us that you wish to opt-out by contacting us, or, in the case of text messages, you reply “STOP” to cancel.

Changes

We reserve the right to change this Policy at any time without advance notice. Should any new policy go into effect for our Internet Services, Tracer will post it on this website and relevant Internet Services.  Effective March 28, 2023.